My child has red marks and a rash when we remove the helmet. Is this normal?

If there is any redness or irritation that lasts for more than 30-40 minutes, leave the Boston Band off and contact your orthotist for further instructions. Redness or irritation can be caused by various factors; most commonly, adjustments may be required to reduce excessive contact, or your baby may be experiencing heat rash. Sending pictures via email can also help your orthotist determine the cause of the issue.